Do You have Computer or Technical Problems?
The very first remedy I would recommend is to pray and ask the Lord to guide you to the answers. He knows all things, including how much you know or don’t know, and what kind of helps you might have access to. Our God is well able to give us the right hints for what to do, or where to turn
Sometimes it is simply a matter of doing a search online. But you may have to change the wording so that the search engines can guess better at what you need to know, and then provide the right links to pages or sites where you will find several diagnostics suggested, and then the right steps, depending on what you need.
I recommend talking over such problems (well, all problems in fact!) with the Lord, and listening for His quiet hints in the back of your mind. Also learn how to search for solutions online. For in Proverbs God does urge us to learn to seek out answers diligently.
I think He is rather proud of us when we take such an initiative. 🙂